Hardware, since 1864: Tanger's closes shop after 144 years
- By PATTY POIST, The Evening Sun, PA
One of the main issues, she said (Susan Tanger), is that consumer trends have changed. People are more inclined to go after the less expensive imported tools and hardware sold by the discounters. It has always been her company's policy to sell quality tools and products that are more durable. Obviously, they are pricier up front, she said.
Ironically, she said, the big-box retailers would send their consumers with broken products to Tanger's to repair them, a service the company stopped offering this week with the announcement of the closing.
A bumper sticker on her bulletin board in her office shows a disdain that a variety of smaller retailers and many consumers have expressed over the years as big-box retailers flourished and put smaller retailers out of business. It says: "Mall-Wart, Your source for cheap plastic crap."