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"The fight is never about grapes or lettuce. It is always about people." Cesar Chavez |
:: Tuesday, January 06, 2004 ::
Virtual Call Center to the Rescue By Toni Kistner
One of the first calls employees injured on the job make is to the state workers' compensation board to initiate benefits claims for coverage of medical bills and replacement of lost wages. But New York workers making that call before 2001 were likely to suffer insult on top of injury: Customer service was abysmal.------------------------------------------- posted 8:49 AM :: reference link ::
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