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:: Tuesday, January 17, 2006 ::
Lessons from the TWU-Telus Dispute - by Sid Shniad, Labor Notes The cost to telephone workers has been enormous. In the past twenty years, hundreds of thousands of union jobs have been lost from phone company bargaining units. In the same period, telecom corporations have established and purchased major non-union subsidiaries. This upheaval has been reenforced by the advent of unprecedented technological change characterized by the digitalization of the telephone network, the advent of e-mail and the internet, and the birth of the cell phone, which has accelerated the transformation of the industry away from the wireline services that traditionally dominated.
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