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"The fight is never about grapes or lettuce. It is always about people." Cesar Chavez |
:: Saturday, May 29, 2004 ::
Collaborative Wings for American By Wendy Zellner, BusinessWeek Online
The goal is to create a permanent structure that will engage employees, even as managers and union leaders come and go. Overland President Robert L. Hughes says he's not trying to create a lovefest at American. "The focus is that it's in all the parties' interests to make this business work better," he explains.
To that end, a "joint leadership team" of senior managers and union officials meets every month to discuss strategy and finances, while another team communicates with employees through the company and union Web sites. Union heads also meet monthly with American's chief financial officer. Similar joint teams are being created at airports and maintenance bases. "We've never in the history of American had this type of information flow before," says James C. Little, director of the Transport Workers Union's air-transport division, which represents mechanics.------------------------------------------- posted 8:56 AM :: reference link ::
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